VokerUnlock deep insights to build the best AI agents possible

Voker

Voker is the analytics platform purpose-built for the agentic era, transforming AI agent conversations into actionable insights that product teams can actually use. Stop flying blind and start building agents that truly help your users instead of just responding to them.

Product Highlights

• Intent Classification: Automatically identifies what users want from natural conversations, organizing unstructured agent interactions into measurable categories
• Correction Detection: Surfaces friction points in real-time by detecting when users need to correct agents, preventing churn before it happens
• Resolution Tracking: Measures true success rates by recognizing when agents actually solve user intents, not just complete conversations
• Self-Service Analytics: Empowers PMs, analysts, and business teams with digestible insights without engineering tickets or bottlenecks
• Business Impact Correlation: Connects agent performance metrics to conversion, retention, and revenue outcomes

Use Cases

• Agent Performance Optimization: Identify knowledge gaps and abnormalities in AI agent behavior to continuously improve response quality and accuracy
• Cross-Functional Collaboration: Enable product managers, data analysts, and business stakeholders to independently access and analyze agent interaction data
• ROI Demonstration: Quantify AI investments by linking conversational metrics to tangible business outcomes for leadership and investors
• Production Monitoring: Track resolution and correction rates over time to validate improvements or quickly roll back problematic updates

Target Audience

Voker is designed for AI product teams managing high-volume conversational agents (1,000+ sessions monthly), particularly those with complex multi-turn conversations involving tools, RAG, and MCP integrations. Ideal for cross-functional organizations where engineers, product managers, and business teams all need visibility into agent performance.