Latitude.

Latitude

Latitude is an AI agent observability and monitoring platform that helps engineering teams capture agent trajectories, discover behavior patterns, and catch critical issues before users experience them. By providing complete visibility into AI agent conversations, failures, and performance metrics, Latitude enables teams building agents at scale to ship confidently and maintain reliable AI-powered experiences.

Product Highlights

• Conversation Intelligence: Analyzes completed sessions to extract what conversations were actually about, identifying escalations, resolutions, abandonments, trust breaks, retries, tool failures, and other critical moments that require attention.

• Session Search: Delivers semantic search across 100% of traces with no sampling or missed cohorts, combined with exact text search and filters to move from broad questions to focused examples in seconds.

• Automatic Issue Discovery: Notifies teams when new issues are detected or existing ones escalate, with seamless integration to Slack, email, or webhooks for proactive response before user complaints arise.

• OpenTelemetry Compatible: Drops in via SDK or existing OpenTelemetry pipeline with no proprietary format or vendor lock-in, ensuring flexible integration with your current infrastructure.

• Automated Evaluations: Converts any issue into an eval that runs on every new trace, generated from real examples to stay grounded in actual failure modes.

• Failure Mode Clustering: Groups similar failing traces into single issues with examples, trends, affected users, and lifecycle data, enabling teams to triage patterns rather than individual logs.

Use Cases

• Production Agent Monitoring: Observe real traffic, surface failures that matter, and maintain watch after shipping fixes to ensure continuous reliability of deployed AI agents.

• Debugging and Root Cause Analysis: Use semantic search, exact text, and metadata filters to find specific cohorts like "frustrated users on GPT-5.5 in prod after the May release" without writing complex queries.

• Dataset and Evaluation Management: Build golden datasets automatically from validated production traces, with one dataset per issue, versioned and ready for evals or regression tests.

• Team Collaboration and Feedback: Leave inline feedback on any trace, span, or output to transform team judgment into structured signal that can be searched, clustered, and converted into evals.

Target Audience

Latitude is designed for engineering teams, AI developers, and platform engineers who are building and deploying AI agents at scale and need comprehensive observability to ensure reliability, debug issues efficiently, and maintain user trust in production environments.